A personal congress hub for every HCP you invite
The HCPs you sponsor and nominate arrive to a congress with a printed agenda and a stack of emails, and you leave with no record of what they engaged with. With Onomi, each one opens a personal hub from a QR code or an invite, carrying what they asked for, and every tap is reconciled to their record.
At congresses today for invited, nominated, and VIP HCPs, onsite and on-demand. The cross-format microapp and hub capability lives on the platform page.
Where the invited-HCP experience breaks
Your best-hosted HCPs get email, not an experience
The HCPs you fly in and sponsor are handled with a chain of emails and a paper agenda. There is no single place holding their itinerary, the content they wanted, and the sessions they missed.
What they engaged with never comes back
A hub built by an agency looks nice and captures nothing. Which content an HCP opened, which replay they watched, and which meeting they wanted are invisible, so the follow-up is a guess.
VIP programs run on spreadsheets
Itineraries, dinners, side activities, and daily touchpoints for sponsored HCPs are coordinated by hand, with no read on satisfaction until it is too late to fix.
How the HCP Hub works
Opened from a scan or an invite, nothing to install
The hub opens from an affiliate nomination invite, a booth-scan thank-you, or a symposium walk-in, on the HCP's own device with nothing to download. It carries the requested content, posters, and material from sessions they missed, and its calls to action do real work: book a booth meeting, register for a symposium, schedule a video interview.
One hub per HCP, not one blast list
Each hub is the individual HCP's, reached from their own entry point and holding what that person asked for. Poster viewing opens in one tap with no portal login, and every content view, download, and CTA is attributed to the identified HCP and reconciled to the CRM record.
A white-glove variant for the ones you host
For sponsored and VIP HCPs, a richer variant carries personalized itineraries and tailored agendas, session reminders, dinner and side-activity details, daily pulse surveys, exclusive on-demand content, and moderated discussion. You get a running read on the hosted experience while it is still happening, not a debrief after.
Evergreen after the doors close
The hub continues after the congress as a responsive, no-download surface for on-demand content, reminders, surveys, and knowledge tests, with certificates of attendance issued from the same place. Engagement keeps reconciling to the record, so the post-congress follow-up starts from what the HCP actually did.
Featured services
Software is half of it. These are the services our team delivers around this capability.
Onomi Concierge
The hub designed, branded, and content-loaded per congress and per program, including the VIP itineraries, so your team briefs rather than builds.
Delivery & services →24/7 support
HCP-facing surfaces get around-the-clock support, because a broken link for a sponsored HCP on a Sunday cannot wait for Monday.
Delivery & services →Where this stops
The symposium session surface is its own page
This is the personal congress hub. The in-session Q&A, polling, and knowledge assessment of a product theater live on the symposium microapp page; the cross-format hub capability lives on microapps and HCP hubs.
MLR gates stay your process
The hub time-boxes and gates content where your policy requires, but what may be shown, and to whom, is decided in your MLR process. We build the landing pages; you run approval.
"Is this just another event app to get HCPs to download?"
No. The hub is a browser experience opened by QR scan or a personal invite, with no install, no account creation, and no password. That is the point: the sponsored HCP lands in their own hub in one tap, and everything they do there is attributed and reconciled to the record.
Frequently asked questions
How does an invited HCP get into their hub?
From whichever entry point fits: an affiliate nomination invite, a booth-scan thank-you, or a symposium walk-in. Each opens the individual HCP's personal hub on their own device with nothing to install, carrying the content and itinerary meant for them.
What is the difference between the HCP Hub and the symposium microapp?
The symposium microapp runs a single session's Q&A, polling, and knowledge assessment. The HCP Hub is the personal, persistent hub an invited or VIP HCP carries across the whole congress: itinerary, requested content, missed-session material, and hub CTAs, continuing on-demand after the event.
What does the VIP white-glove variant add?
Personalized itineraries and tailored agendas, session reminders, dinner and side-activity details, daily pulse surveys, exclusive on-demand content, and moderated discussion, so you can read and adjust the hosted experience while the congress is still running.
Does hub engagement reach the CRM?
Yes. Content views and downloads, replay watching, survey and pulse answers, and the CTAs taken are attributed to the identified HCP and reconciled to the CRM record, so the follow-up reflects what the HCP actually engaged with.
Related pages
See a personal HCP hub built on your own program
Bring a sponsored-HCP scenario. We will open a hub from an invite, walk the itinerary and requested content, and show the engagement reconciling to the record behind it.
Request a demo