The congress, in the rep's pocket
At a congress the rep juggles a badge scanner, a paper form, and a CRM that assumes a desk. With Onomi, capture, meetings, sessions, and insights run in one app on the rep's own phone, offline by default, with everything landing on the record.
Runs at congresses today as part of CongressIQ, with the same app carrying webinar, advisory, and standalone-event work for field teams.
The rep's day without it
Three tools and a paper form
A rented badge scanner, a printed qualification sheet, and the promise to type it all up after the congress. By the time the notes reach the CRM, the conversation is three weeks old.
No signal on site
Exhibition halls are where connectivity goes to die. Tools that assume a network fail exactly where the leads are, and the rep reverts to paper.
The debrief runs on memory
Which sessions were covered, what competitors showed, which HCP asked for what: reconstructed from memory on the flight home, if at all.
How it works
One app for the whole program
Capture, meetings, sessions, logistics, and insights in one app on the rep's own device, distributable through internal app stores. It works offline by default and syncs when the hall allows, each rep works under their own login, and capture forms are scoped by role and brand, so medical and commercial see their own questions.
The rep's day, organized
The home dashboard shows the rep's own counts and live zone occupancy, the morning itinerary lays out the back-to-back schedule, and routed push notifications hand the next conversation to the right on-shift rep with openers pulled from the record.
Coached, not surveilled
Each rep gets a private daily report card against their own goals and message coverage, leaderboards are opt-in, and adoption telemetry flags low app downloads to the program owner before the congress starts, while there is still time to fix enablement.
Insight capture beyond the scan
Session coverage assignments put reps in the talks that matter, structured competitive-insight notes and photos feed the central dashboard, and voice dictation drops observations into any record, hands full, between meetings.
Featured services
Software is half of it. These are the services our team delivers around this capability.
Onsite center of excellence
At tier 1 congresses our onsite team runs enablement, refreshers, and the help desk, so first-time users capture like veterans by day two.
Delivery & services →SpotMe Academy
Role-based rep and MSL training with certification before the congress, matched to your capture forms and consent flow.
Delivery & services →Onomi Concierge
Adoption monitoring across the program: who has the app, who is capturing, and where enablement should focus next.
Delivery & services →Where this stops
Not a second CRM
The app captures the congress moment and writes it to your CRM. Accounts, cycles, and call plans stay where they live today.
Coaching stays with the rep
The daily report card and the coaching signals are private to the rep, and leaderboards are opt-in. The program owner sees adoption and aggregate outcomes, not a surveillance feed.
Your device policy governs
The app ships through public or internal app stores under your mobile-device-management rules, on the rep's own phone or a managed one.
"Our reps already have Veeva CRM on their iPads."
Keep it; that is where the data ends up. The field app covers the moment Veeva was not built for: a badge scan in a dead zone, a voice memo between meetings, a consented capture in ninety seconds, all written back to the CRM record the rep already owns.
Frequently asked questions
What happens when there is no connectivity?
Everything works offline by default: capture, forms, notes, and itineraries. The app syncs when a connection returns, and nothing is lost in the dead zones of an exhibition hall.
How is capture kept compliant?
Consent runs on-device as part of the capture flow, forms are scoped by role and brand so teams only ask their own questions, and the medical-commercial firewall applies in-app. Every record carries who captured it, when, and under which consent.
How do reps get the app?
Through the public app stores or your internal app store, under your device-management policy. Each rep signs in with their own login; no shared devices or shared accounts required.
What does the program owner see during the congress?
Live adoption and capture telemetry: downloads, active users, capture counts, and zone activity, aggregated on the central dashboard. Individual coaching signals stay private to each rep.
Related pages
Run a capture on your own phone
In the demo you scan, qualify, and dictate a voice note on a real device, then watch the interaction arrive on the CRM record, the loop your congress stack has been missing.
Request a demo